Refund policy
According to the applicable Polish law, you have 14 days to return the goods except for the items specified in the store's regulations. To return or advertise the product, please send to our email address conceptstore.offset@gmail.com, a message from the template below, supplemented with your information, in the title of the email please include the order number and the word RETURN.
Please do not print the form, just copy the text below in the email, fill in the blanks (dotted) and send it to the above email address.
When making a complaint, please send back the product with all its accessories and a copy of the purchase invoice.
Return/Exchange Form
*unnecessary delete
I hereby give notice of withdrawal from the contract of sale of the following products:
1) .................................................................................................- price: ..............,
2) .................................................................................................- price: ..............,
3) ................................................................................................- price: ..............,
Order number: ...............................................................................................
Date of contract: ...........................................................................................
Consumer's name:..................................................................................
Consumer's address: ................................................................................................
Please exchange for :
1) .................................................................................................- price: ..............,
2) .................................................................................................- price: ..............,
3) ................................................................................................- price: ..............,
Please make a refund to the following bank account: .
.....................................................................................................................
Date ..................................Signature ..................................
Address for returning items:
Offset Concept
Ul. Jana Pohoskiego 4/35, 02-703, Warsaw, Poland
Email: conceptstore.offset@gmail.com
After receiving a message, please monitor if there is a response from our side, it is important that the email does not end up in the spam folder. Phone No. +48 575 299 649